The Human Made blog

The latest thinking on enterprise WordPress, open source technology, and life at Human Made.

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  • Enterprise WordPress: do you need a continuous improvement retainer?

    Enterprise WordPress: do you need a continuous improvement retainer?

    Embracing a continuous improvement retainer for your WordPress site is not just about staying current; it’s about leading the digital charge. Senior Account Manager Sarah Jones explains why this strategy is a crucial investment for your enterprise’s digital future. Your digital assets should be under constant evaluation. Opportunities to innovate and improve user experience can…

  • LGBTQIA+ inclusivity: Human Made’s getting louder & prouder

    LGBTQIA+ inclusivity: Human Made’s getting louder & prouder

    Human Made’s Head of People Operations Tom Chute and CEO Tom Willmot share some rainbow-coloured initiatives we’ve been working on behind the scenes, all inspired by a single, powerful talk at a recent WordCamp. The clue is in the name: here at Human Made, we’re all about people. We firmly believe in celebrating diversity and…

  • How to foster inclusivity in a remote environment

    How to foster inclusivity in a remote environment

    As Human Made COO and author of ‘A Life Lived Remotely‘, Siobhan McKeown knows more than most about the challenges, opportunities and strategies of how to get the most out of a remote working environment, including what it takes to foster inclusivity and ensure every team member feels equally valued. Here she shares her strategies…

  • Continuous improvement vs ongoing maintenance retainers

    Continuous improvement vs ongoing maintenance retainers

    In the rapidly evolving landscape of enterprise digital platforms, understanding the distinctions between continuous improvement retainers and ongoing maintenance retainers is vital.  Senior Account Manager Sarah Jones explores the nuanced differences that set these two types of retainers apart, shedding light on their unique roles in supporting enterprise-level WordPress web development. Ongoing maintenance retainers explained…

  • Embracing AI: why starting small is the secret to success

    Embracing AI: why starting small is the secret to success

    Over the last year we’ve been at the forefront of embracing the arrival of AI in the WordPress space, and we’ve learnt a lot along the way… Whether it’s by building new tools in the open, hosting, sponsoring, and speaking at events, or in the work we’ve been doing with clients and partners, AI has…

  • AI Ethics in Focus: Addressing Bias, Privacy, and Transparency Challenges

    AI Ethics in Focus: Addressing Bias, Privacy, and Transparency Challenges

    Despite all the wonderful things artificial intelligence (AI) appears to be able to do for us, we should remember that these systems are only tools. They are not ‘intelligent’ as we humans measure intelligence, and Large Language Models (LLMs) in particular—my focus for this article—are, at root, regurgitating variations of the input they have been…