Services / WordPress Retainers

WordPress Retainers

Continuous improvement and ongoing maintenance, tailored to your needs, driven by outcomes

At enterprise scale, standing still isn’t an option. Digital platforms need to be secure, high-performing, and ready to evolve in step with your business. Our retainer services give enterprises the confidence and continuity to make that happen, be it safeguarding the status quo or striving for what’s next.

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Why enterprise organisations choose retainers

Retainers offer far more than a set number of hours each month. They provide:

A strategic partnership

Work with a team who understands your platform, your people, and your priorities. That means faster decision-making, less friction, and better outcomes.

Predictable, optimised spend

With a structured plan in place, budgeting becomes simpler. Agile delivery lets us pivot fast when priorities shift without the overhead of scoping new projects.

Speed to respond

Security threat? Plugin vulnerability? Last-minute feature request? With a retained team, we’re already embedded and ready to act to defend your site and your organisation’s priorities.

Long-term value

Investing in ongoing platform care or improvements—or both—will extend platform life, reduce technical debt, and help you stay ahead of competitors. It’s a commitment to success.

Enterprise WordPress retainers

At Human Made, we offer two distinct types of enterprise retainers – ongoing maintenance and continuous improvement. Each plays a vital role in ensuring the platform continues to deliver on business goals.

Ongoing maintenance retainers

Protect and preserve platform integrity

Think of ongoing maintenance like regular servicing for your most important digital asset. We proactively monitor and manage your WordPress site to ensure it stays fast, secure, and fully functional.

What it includes:

  • Performance monitoring and tuning
  • Regular WordPress core, plugin, and theme updates
  • Security patching and vulnerability management
  • Technical SEO updates
  • Bug fixes and technical debt resolution
  • Hosting environment upgrades

Why it matters:

A well-maintained site is a trustworthy one. Maintenance retainers reduce risk, lower the cost of emergency fixes, giving teams peace of mind to focus on the bigger picture.

Continuous improvement retainers

Evolve and enhance your digital platform

While maintenance keeps websites healthy, continuous improvement helps them thrive. With this retainer model, we work closely with our clients to enhance features, optimise user journeys, and implement the strategic changes that move organisations forward.

What it includes:

  • User experience improvements
  • Iterative feature development
  • Editorial workflow enhancements
  • Analytics-led decision-making
  • Integration of emerging technologies 
  • Conversion rate optimisation

Why it matters:

Whether you’re scaling into new markets or responding to evolving user needs, this retainer supports growth and innovation. Every sprint adds measurable value—backed by data, guided by strategy.

Which enterprise WordPress retainer is right?

Ongoing maintenance
is perfect for:

  • Building confidence in platform stability and security
  • Reducing downtime and risk
  • Keeping things running smoothly and safely

Continuous improvement
is ideal for:

  • Teams looking to grow, adapt, and innovate
  • Reaching strategic goals that require platform evolution
  • Measuring the impact of change and maximising ROI

Let’s talk enterprise WordPress retainers

Whether you’re looking to embed a culture of continuous improvement, reduce risk with proactive maintenance, or both, our team is here to support your goals. Let’s design a retainer model that fits your business and drives long-term success.

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